About us (Adobe pdf)
How to Order,  office hours & additional catalog costs. Down load here for 4 pg 2008 catalog (pdf file) .		Packing & box sizes
Case Pricing		Pre-booked orders
Claims & Guarantee		Prices & price list.
Discounts		Returns
Back-order		Samples
Made in USA rules (FTC site)		Shipping & Handling Charges
Minimums		Shipping Links
NC & other state sales tax		Terms of Payment, Credit Cards, Credit App/COD/COD Company Check
Our RN number and Fed GOV on-line database		Vacation schedules

Return CalCru Home page

The minimum order is $50.00.  For orders less than this, add a $5.50 handling charge ($3.50 for less than minimum plus $2.00 handling fee per case).  Packaging per style, color and size:  Burly terry styles BTLC & BTLP- one(1)- other fleece styles-three (3), all others - six (6) pieces.  We prefer (though is not required and it speeds shipment) to order in multiples of 6. To obtain a price list, please contact the company.

How to Order and office hours: Phone 800-476-9944. Fax 704-279-8205. Our Office hours are Mon.-Friday 8:00 a.m. to 4:30 p.m. EST. e-mail info@calcru.com

We keep all stock items available for same day shipping if called into factory by 3:00 p.m. EST. Just call our customer service department or sales representative and they will be happy to help you in any way possible.  Please have your account number handy when placing your order as it will speed your order processing (you can find it on an invoice).  We encourage you to pre-book a minimal amount of your needs especially for new items in the hectic May through July time period.  This helps assure you of receiving your goods and helps us in planning our production. We close for major holidays, summer vacation for 2008 is June 30 to the 4th (there will be a skeleton crew here on reduced hours for that week ~ so we could ship from stock) and winter vacation is Dec 24 to the 31st 2008 with return Monday Jan 5, 2009.

Our 4 pg 2008 catalog can be download here or by contacting the company. There is no charge for 1 to 5 catalogs. From 6 and above we apply a charge of $1 each unless management waives the fee. Price lists are available but must be obtained through the company.

Samples of stock items are available  at the dozen price.  See regular terms/credit card/COD for payment options.  Samples are non-returnable. Click here for custom styles

Packing- Screen printers fold Special packaging available upon request at a surcharge. Go here for box sizes

Terms of Payment,

Credit Card- Visa, MasterCard,  Discover and American Express accepted unless item is on the close-out list. Then C.O.D. only or an 3% up-charge may apply.

On-line transactions- PayPal. Use MaryandJimH@netscape.net as email address to pay Granite Knitwear dba Cal Cru. Please include relevant purchase information.

Net 30:- Terms are net 30 days (DOI) to accounts with approved credit.   Our credit arrangements are through CIT. Minimum opening order for new accounts is $2500 (unless the new account is set up already through another vendor with CIT). Late payments are subject to a 1 1/2% interest charge per month.  Please furnish a current financial statement and credit references.  Please allow 2-4 weeks to process credit information and to obtain our factor's approval. Click here for CIT's 2005 form (Adobe PDF file required to print) 3/08

Company check accepted if approved prior to shipment. Click here for form (Adobe PDF file required to print) 
COD: Money Order or certified check.  All returned checks for any reason will have a $25.00 handling charge.  Refused C.O. D. shipments incur a 15% restock charge plus shipping charges incurred.
50% deposits  may be required on Custom orders  prior to ordering materials with the balance due upon shipment.

Discounts- A prepayment discount of 2% will be allowed on orders where a certified check or bank wire is received in advance of shipment.  C. O. D. does not qualify.  Order minimum is $1500.00.

Shipping and additional Handling Charges- All orders shipped freight collect our factory unless freight prepaid is advised by customer.  $2.00 a case handling charge UPS shipping for less than case packing. Case packing is six dozen per style, size and color except for  SCTB - 12 dozen, 12lm 5 dozen, and all Fleece 3 dozen except  BTLC size L& XL & BTLP which are 2 doz.

Overseas shipping (effective 12/18/99)- do to mishandling and long distances to travel goods can get damaged. To help offset those problems, we will polybag  these garments. Try going to the United States Postal Service for more information. Here's there rate calculator. Our zip code is 28072

Shipments to: APO, Alaska, FPO, Guam, Hawaii, Puerto Rico and US Virgin Island addresses are shipped by priority mail with insurance at cost to buyer.

All orders to Canada will be shipped Air Mail with Insurance by U.S. Postal Service at cost to the buyer, this means that whatever U.S. Postal Service charges us to ship your package is what you will pay for shipping.

International -All orders from outside of the contiguous 48 United States of America and Canada are shipped by Post (Surface or Air Mail, your choice) with Insurance at cost to the buyer, this means that whatever the U.S. Postal Service charges us to ship your package is what you will pay for shipping. Please, note: shipments to some countries can only be made by Air Mail with Insurance at cost to the buyer, this means that whatever the U.S. Postal Service charges us to ship your package is what you will pay for shipping. Shipments to Columbia, Israel, Malta, Mexico, Peru and Venezuela can only be shipped by Express Mail with Insurance at cost to the buyer, this means that whatever the U.S. Postal Service charges us to ship your package is what you will pay for shipping. Sorry, we do not have the time or staff to check long lists of items to see if all are in stock or pack and weigh items and then e-mail a shipping quote.

Returns- No returns will be accepted without prior written permission.  We do not accept returns on garments damaged. decorated, ticketed or in any other way altered by the customer.  Flaws should be marked by tape.  Upon inspection of the return we will issue the appropriate credit.  A maximum of 120 days from the invoice date is given to return defective garments unless there are extenuating circumstances that would be a factor in extending the 120 day limit.  We do not issue call tags for defective goods. Go here http://www.easysourcing.net/site/e_site.html to learn about defects. Click here for an Adobe version of our return authorization form.

Pre-booked orders:  We need 60 days notice to shipping to change pre-booked orders.  Bonafide  P.O.'s are required and production is not initiated until credit is approved and firm delivery dates are received from the customer.

Shipping carriers-

• Go here to calculate UPS freight (our zip code is 28072). Select daily pick-up service. Our normal weight per case is 40 pounds(6 dozen per case). Select "your packaging". You do not need to enter box dimensions then hit calculate.
• for domestic rates go to US postal service ,
• for international go here. 
• Link to some of our local carriers
•  Standard box sizes
• Approximate number of dozens in a case.

Custom Ordering:  Please see information below. 

• Jersey-white cotton & ash & oxheather- 25 to 125 doz. 6 doz per size (surcharges may apply for smaller quantities). Delivery could take from 2 to 4 weeks and dependent upon the availability of fabric. We utilize mostly tubular knit fabrics which are body sized. For example, we try to keep 18", 20", 22" 24" & 26" fabric in white and ash on hand. The 18" would be used for Adults size small, 20" is medium, 22" is large etc.
• Jersey- dyed . Generally 1000 lbs of fabric per color, mixed sizes okay with several styles within the lot possible. This translates from 125 doz for adults to 250 doz kids tees. 12 doz per size minimum.
• We also have access to domestic & imported wide width goods such as terry, french terry, 1 x 1 rib, 1 x 1 rib lycra, baby ribs,  interlock, heavy weight fleece & others. Minimums are generally 50 doz but smaller quantities may be possible but subject to cost surcharges.
• Custom orders may require a deposit of 50% prior to ordering materials with the balance due upon shipment.
• Be advised that quantities shipped may vary  + or - 10% due to the nature of knit fabric and technical constraints. 
• Additional costs for custom styles- Cost to make patterns is billed at $50 for the first size & $25 for each size there after. To make markers and produce samples of custom styles we bill for time and materials at $25 an hour. (9/05) If we can't do patterns and markers for you there are several independent companies that will. Go to  www.seams.org and there are few listed there. Please allow at least a minimum of two weeks to turn samples if the fabric is available.

Pocket sizes- We have two sizes we use. A regular 5 point pocket. 4 3/4" width by 5 3/8" in length (center pt). the other is a 6" x 6" square pocket. Both have the top flap sewn around a 1" pellon for extra support. When writing specifications we generally allow 1/2" seam allowance for all seams except a 2 needle bottom hem which is 3/4". Sewing operators seam allowance is 3/8". We use T-24 cotton wrapped polyester thread to sew using our automatic pocket setting machine. Consequently, please note that on dark garment dyes the thread does not dye exactly. It will "shine" a little more than regular cotton thread but otherwise does not detract from the look of the shirt.

Click here  to see a custom order form. (Sales and customer service will need to fill this out 6-2003)

For an education of the different types of stitches. Go to http://www.amefird.com and follow the links. (we do not have the capability to do all that are listed)

Private Labeling-
-To Relabel from our finished stock (assuming your label  is not wider than 2" or less than 1" -charges will increase for more complex labels.)

There are two ways that we relabel-

1. Our labels are cut out and yours is single-needled back in the same place.  We charge $1.50 per dozen to do this. Add .45 cents per dozen charge for two labels (one logo label and one joker.) It's not quite as nice as the below method but is similar to  most other companies method.
2. To unravel the necks (most styles are reinforced with cover-stitch or cover-tape) and insert your new label incurs a charge of $3.25 per dozen.  Add .45 cents per dozen charge for two labels (one logo label and one joker.) This method gives the garment the appearance that the label was sewn in when the garment was made. 

Please allow 5 to 10 working days for re-labeling.

-When  custom ordering (items made to order- see custom ordering) there is no additional charge for customer supplied labels unless it is wider than 2" or less than 1" in width.

If there are two labels sewn in during the same sewing operation (typically a brand name and joker label with washing and size instructions and set-in during the collar attachment  ) then  it's an additional .45 cents  per dozen.

As for woven labels which are sewn on top of a joker label and NOT with the joker label the additional charge for attaching across the top of the label is $1.35 per doz. Attaching down the sides is $2 per doz.

We can print joker labels for a customer using our Fasco 8500 hot stamp printing machine. We use 100% woven polyester tape and black ink is preferred for garment dyeing. The only width that we stock is 1 3/8" (other sizes are available but minimums could be high). Length can be varied up to 3". Click on the label picture to see the layout of the label. We can change sizes without added cost but if you change the layout a charge of $100 is incurred to make a new plate. We also have a plate similar to the above but without our RN number on it. General cost is $15.66 per 1M on a 1 3/8" x 1 7/8" label. That works out to 19 cents per dozen or a little more than a penny & 1/2 a piece.  Longer labels cost more. (revised 12/05)

-Private labels have to be furnished by the customer. Normal sized loop labels are 1 x 1/4" in width & 1 7/8" in length. The top 5/8" of the label is needed for sewing allowance though 3/4" is even better so don't design your label with the Logo at the very top!.
If you need help securing a label supplier, we can   provide you with a list of those that we have worked with in the past.  Also, here's an e-mail address of one- Jim Gilmore at Andco  which is located near Charlotte NC that we've worked with in the past. His email is-  andco@carolina.rr.com. Phone is 704-788-9526

See http://www.easysourcing.net/site/e_site.html for care labeling rules.

Label Changing- Outside Goods. The same fees above apply except a $25 handling fee is charged regardless of the quantity. For hats, label additions are .39 cents each for a label where 2 sides are single-needled down. For 4 sides, it is .55 cents each.

Back-order- Items out of stock will be back-ordered at customer's request.  Back-orders are subject to cancellation if we can't ship within 30 days.

Prices: All prices are based on net 30 day terms.  All prices based on 1-2-5-4 scale for adults and 3-4-4 scale for youth.  Prices prevailing at time of delivery.  Prices subject to change without prior notification.  Off scale orders are subject to up-charges. Most styles incur a 5% surcharge if 95% of order is size XL. Price lists must be obtained through the company.  See contact information here.

NC & other State Sales Tax Charges- To avoid incurring NC 6.75% sales tax (one exception is Mecklenburg county which is 7.25%), we need your Sales and Use Tax ID number. Otherwise products purchased for delivery in North Carolina (including pick-up at the plant) will incur this cost. This tax also applies to the shipping charges.  For NC info click here.

For delivery to out of state residents, you are required to pay your sales taxes directly to the state the goods were delivered in  unless  you have a  Sales and Use Tax ID number.

Case Pricing: New customers- You can qualify for case pricing by  purchasing by the case by selecting an assortment of products whose value totals $1500 or more (one-time-one location shipment)  This $1500 or more order does not have to be in case quantities.  Once that opening order requirement is met, any additional purchases during the balance of our fiscal year (September thru August) can be purchased at the case pricing level. If you haven't purchased from us in two years, you will need to re-qualify for case pricing.
 

Claims and Guarantee: All claims regarding incorrect merchandise or shortage must be made within 30 days from date of shipping. We guarantee materials and workmanship of our garments only when fair treatment is given to the garment under normal usage.  Although every effort is made to match colors as closely as possible, some slight variation due to dye lot variances may occur at times.  Measurements of finished garments may vary due to the nature of knitted fabric.  Shrinkage is unavoidable in knit garments. To minimize this and get maximum usage from all garments, please read and follow all washing instructions.
Special concerns on tubular stripe goods- Styles -RIDR , SWSS, SWSY,  HWCB. These styles are manufactured from tubular knit fabric.  This means that there will be no side seams and that the stripes or ridges will bow or appear to rise or fall looking across the front of the shirt.  Normally this skewing is not that noticeable unless a large print design that is square or circular is used.  It is advisable to inform your customer of this variance which may occur.
ALL SHIRTS ARE AMERICAN MADE AND FIRST QUALITY except  where noted.  RN#41253  Advertising and Specialty Industry number is ASI 43260.   Federal government on-line database. 

Screen Printing & Embroidery- Click here for price list. It's in  Adobe pdf format. The services of several local suppliers are available to those who would like us to furnish a finished product.  Contact your sales representative or customer service 800-476-9944 ext 255, 260 for further information.

For color matching using Pantone Matching System information. click here to go to their site.

For Lettering, Numbering and team type garments thru our Outlet Store we now have a Cad cutter which offers solutions for many team and sports shirts. Please allow sufficient time to apply these. Generally we can do a small order of just a few that day. For 36 or so please allow about 2 or 3 working days.  Click on the picture below to see examples and enlarge. The retail prices vary from $3.50 to $6 (does not include price of shirt or tax). The outlet can be reached by calling 1-704-279-2651 or by e-mail at cs@gkfactoryoutlet.com Hours are 9 to 5:30 M-F & Sat 9-1. (For orders larger than 36 it's more cost effective to use screen printing.)

805 S Salisbury Ave. Granite Quarry, NC 28072

 For applying customer supplied heat transfers to shirts, the charge is .25 each. This is for wholesale orders only ~ not thru the outlet. $25 handling fee charged per order for outside shirts.

Garment dyeing- The services of several local suppliers are available to those who would like us to furnish a garment dyed product.  Contact your sales representative or customer service for further information.

•  If you will be doing your own or using a garment dyer on your own, please note that we highly recommend a thorough test of any product prior to beginning full production. There are different temperatures most dyes use though 140 deg is most common. The other two are a cold dye at 105 and a hot dye at 180 deg. In particular, be wary of white finished t-shirts that are sold as is (like Gildan, Hanes, FOL ). Uneven levels  of optical brightener that they use in their finishing process can occur and when it does, you can have noticeable shade variations when using pigment dyes
• With body sized tubular goods, we recommend testing one of each size as there can be a wide variance between sizes. Also, if you are having us custom make the garment to be garment dyed that you should at least allow 2" in additional width. I.E. -Xl is normally 24" width tubular therefore before garment dye it would be wise to start at 26".
•  Due to the wide ranges of temperatures, chemicals and wash cycles that these products may have to undergo, we do not accept responsibility for any defects. One typical concern with body size goods is the crease that runs down the middle of the shirt. In some situations, this crease will dye a lighter or darker shade. This can be avoided by quarter turning the fabric while it is being prepared for cutting. This doesn't eliminate this possibility but it does move the crease to the sides of the shirt rather than down the front. Therefore, it would behoove any customer having us to make garments for them that will ultimately be garment dyed that they have them quarter-turned. (Please note that any cal cru product that is sewn in 100% cotton thread does not mean that it is quarter turned.)
• Up to 3% seconds should be acceptable to buyer according to International Prepared for dyeing Standards. For garments that have been dyed with the weather effect, there can be a reduction in the fastness to light over extended exposure times.
• For pockets,  we use T-24 cotton wrapped polyester thread to sew using our automatic pocket setting machine. Consequently, please note that on dark garment dyes the thread does not dye exactly. It will "shine" a little more than regular cotton thread but otherwise does not detract from the look of the shirt. (updated Oct 2006)
• Also, owing to variations in customers formulations and processing conditions beyond our control no guarantee with fastness properties can be made.

Garment dyers that we have a working relationship with.  Contacts:

Made in USA Hang Tags, labels, stickers-Surveys show that most Americans prefer to buy products that are made in USA.  Help make your product stand out among the crowd by highlighting it with a Made in USA label, hang tag and/or stickers.  They are available for a nominal cost from Norman Shatz Co. at 1-215-245-5511 e-mail info@shatzUSA.com

Heat Transfer Tips-When applying heat transfers, test the garment first (especially light colors and 50/50 poly/cotton garments) as you may have to place a slip sheet inside the garment to prevent the ink from the design or heat from the press affecting the back of the garment.  These slip sheets can be ordered from (Instagraphics (1-800-421-6971) or you can use regular brown paper or two used heat transfer papers. For custom heat transfers go to First edition and Transfer Express. Also, check one of the magazines  like Printwear or Impressions. For rhinestone heat transfers try ZBSL Designs. ph 800-659-0939 or High Impact at 800-779-4055. For sublistatic transfers call Fabrix at 704-334-0669. We charge .25 piece per location to apply customer supplied transfers to garments.

Tips for screen printing on CoolMax- The CoolMax White tee does not need any special handling or ink requirements. For the navy shirt and other colors however it would be better to run the garments thru  the dryer first  prior to printing. Obviously any dark colors regardless of fabric types require flash curing in order to prevent the color of the fabric from showing thru the ink.  It would be best to experiment with screen printing on colors. Many of our customers safely do this. However, with too much heat (over 300 deg F) dye migration might occur and discolor the print. For technical information on Coolmax, click here.

As for using plastisol heat transfers on coolmax, great caution must be used. Experiment first especially using dark colors. Also, the safety yellow can leave a yellow stain on the platen that is difficult to clean off.

The best looking designs that are completely absorbed into the coolmax are those using sublistatic inks. However, the color of the fabric changes the color of the inks so obviously thiey won't work on dark colors. We charge .25 piece per location to apply customer supplied transfers to garments.

Adding Antimicrobial treatment is available as an addon for coolmax fabric. The product is called Chem Fresh, has been certified by the military and lasts a minimum of 25 washings. The additional cost is approximately 5% to the cost of a doz shirts but only applies to custom orders of one dye lot or more. That's the equivalent of 1000 lbs unless a sample tub of 240 lbs is available. That translates to approximately 170  & 40 doz short sleeve t-shirts respectively.

Wipe rags. These are pieces of fabric that are cut out during the manufacturing process.  Various shapes and sizes but most are large enough for general cleaning. We sell our excess fabric at .75 cents a pound which generally has 30 to 50 pounds per bag. There are three assortments (can be mixed fiber blends but mostly all 100% cotton), all white, all natural and colors. Contact customer service

Design display squares-  Display Squares- available 100% cotton  jersey or 1 x 1 rib. Sold by the pound Prices based on size and availability of fabric. Example: black jersey 8 1/2 by 11". $4 a pound. Other colors possible available (see our catalog for colors). Minimum is 20 lbs or so which with the above example might create 40+ dozen. 

Hang Tags - We charge $.84  per dozen(.07 ea) to apply customer supplied hangtags.

Bag Stickers -To apply customer supplied stickers to bags - $1.80 per dozen (.15 each )

For Individual Poly bagging-
 

Type	Cost	Garment	poly bag size in CM
Individual polybag	$1.92 per doz(.16 ea)	Adult tee- sizes S-5x	26.04 x 36.83
		youth fleece XS-L	"
		Adult Fleece S & M	"
		youth tees	special order
		Adult fleece L-2x	33.66 x 33.66
6 shirts per bag	$1.68 per doz(.14 ea)	Adult T's  S-2x	33.66 x 33.66
		Adult t's 3X- 5X	38.10 x 52.07
		youth Fleece M-L	33.66 x 33.66
		youth Fleece XS-S	?
		youth T's M-XL	33.66 x 33.66
		youth tees XS & S	26.04 x 36.83
12 shirts per bag	$1.44 per doz (.12 ea)	Adult T's  S-2x	38.10 x 52.07
		Adult t's 3X- 5X	2 bags 38.10 x 52.07
		youth T's & fleece	38.10 x 52.07

Shirts are folded in a square. Approx. 9" x 12"

Return CalCru Home page